Trust forms the cornerstone of MentorMe's operations. In upholding this trust, MentorMe is committed to maintaining ethical standards in the collection, utilization, and protection of any information provided by you. MentorMe Career Intelligence and Training Private Limited, operating under the brand name MentorMe, stands as a leading edtech company incorporated in India. We specialize in offering services related to self-discovery through assessments, career guidance, assistance with college admissions, skill gap training, and placement services.

This privacy policy applies to your use of the web application, (referred to as the 'Website'), as well as other associated applications, products, websites, and services managed by the company. It is essential to carefully read and understand this privacy policy ('Policy') before using the web application, website, services, and products, in conjunction with the Terms of Use provided on the web application and the website. By using the website, application, services, or products, including registrations through various modes or usage of any products such as tablets, or other storage/transmitting devices, you indicate your acceptance of this Policy and your agreement to be legally bound by its terms. If you do not consent to the terms specified in this Policy, please abstain from using the website, our products, or accessing any of our services.

1. Information We Collect

a. Information provided by User:

The Website/Web-Application collect the information you furnish during the registration process for the Application, Services, or products. Your registration typically involves providing

  • i. Personal Information: When you register for an account, we collect information such as your name, email address, and other contact details.
  • ii. Profile Information: Users may choose to provide additional information, such as preferences, professional background, and skills, to enhance their profiles.
  • iii. Communication Data: We collect information related to your communications with other users on the platform, including messages and feedback.
  • iv. Transaction Information: Information related to transactions, including but not limited to, when you engage in purchases, respond to offers, or download and utilize applications from us

We do not distinguish between users of the device accessing the Website/Web-Application, or Services/products, if the login/access credentials align with yours. For optimal utilization of the Web-Application/Website/Services/products and accurate capture of your information, it is crucial to log in using your own credentials.

b. Information Collected Automatically

We may automatically gather specific information, including but not limited to the following: the type of computer/mobile device you utilize, the unique device ID of your computer/mobile device, the IP address associated with your computer/mobile device, your computer/mobile operating system, the type of mobile internet browsers you employ, and details about your usage patterns on the web-application/website/services/products. Similar to many websites/mobile applications, we additionally collect pertinent information based on the permissions you grant.

2. How We Use Your Information

a. Service Provision: We use the collected information to research and analyse trends. Such research and analysis will be used to provide and improve our mentoring platform, connect mentors and mentees, and facilitate professional development.

b. Communication: We may use your email address to send important updates, newsletters, or information related to the services provided by MentorMe.

3. Information Sharing

  • a. Mentor-Mentee Communication: To facilitate mentoring relationships, we may share certain information, such as names and profiles, between mentors and mentees.
  • b. Legal Compliance: We may disclose your information in response to legal requests or as required by applicable laws and regulations.
  • c. We do not engage in the sale, trade, or sharing of your information with any third party.

4. User Control and Choices

a. Profile Settings: Users can manage their profile settings and control the information they share on the platform.

b. Communication Preferences: Users can opt-out of receiving non-essential communications from MentorMe.

5. Data Security

We prioritize ensuring the confidentiality of your information. We implement industry-standard security measures to protect the confidentiality and integrity of your personal information. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience. Users can control the use of cookies through their browser settings.

7. Third-Party Links

The Website may contain links to third-party websites. MentorMe is not responsible for the privacy practices or content of these third-party sites.

8. Changes to the Privacy Policy

We reserve the right to update and modify this Privacy Policy. Users are encouraged to review the policy periodically for any changes.

9. Contact Information

Our Dispute Resolution Officer will make every reasonable effort to promptly address your concerns. You can reach out to us at:

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